MilSpouse Careers: USAA is an insurance and banking powerhouse

USAA senior executives attend a mission brief at Davis-Monthan Air Force Base, Ariz., June 22, 2023. The executives learned about the units located on base and how they come together to execute our mission of rescue and attack. (U.S. Air Force photo by Airman 1st Class Jasmyne Bridgers-Matos)
USAA senior executives attend a mission brief at Davis-Monthan Air Force Base, Ariz., June 22, 2023. The executives learned about the units located on base and how they come together to execute our mission of rescue and attack. (U.S. Air Force photo by Airman 1st Class Jasmyne Bridgers-Matos)

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Military families face unique financial challenges, from frequent relocations to unpredictable deployments. USAA, one of the most well-known financial institutions serving military members and their families, not only provides top-notch insurance and banking services but also offers a wide range of employment opportunities for military spouses. With flexible career options, remote work, and a deep understanding of military life, USAA has proven to be a trusted employer for military spouses seeking financial stability and professional growth.

USAA wants to hire military spouses

USAA’s commitment to hiring military spouses is grounded in the company’s core mission to serve those who serve. Founded in 1922 by a group of Army officers, USAA was created with the goal of providing financial services to military members and their families. Over the years, the company has expanded its offerings to include insurance, banking, investments, and retirement products, while maintaining its dedication to serving the military community.

One of the key reasons USAA actively recruits military spouses is their unique understanding of the challenges faced by military families. Military spouses are often quick problem solvers, adaptable, and excellent multitaskers—traits that are highly valued in a professional setting. By employing military spouses, USAA ensures that its workforce is equipped with individuals who not only understand the needs of military families but also bring a strong work ethic and problem-solving abilities to the table.

A wide range of opportunities

USAA offers a wide range of career opportunities that cater to the unique needs of military spouses. Whether you’re looking for remote work, flexible hours, or a role that allows you to advance your career while managing family responsibilities, USAA provides options across several departments.

Insurance Claims and Underwriting: USAA offers remote positions in claims processing and underwriting, making it easier for military spouses to work from anywhere while handling the demands of military life.

Customer Service: Many of USAA’s customer service roles can be done from home, allowing military spouses to provide top-tier service to USAA members while working remotely.

Financial Advisors and Planners: For military spouses with a background in finance, USAA offers positions as financial advisors and planners, helping military families navigate their financial futures.

Human Resources and Talent Acquisition: USAA values military spouses’ experience with relocation and transition, offering roles in HR and talent acquisition to help recruit and support fellow military spouses.

USAA offers remote work

One of the biggest hurdles for military spouses is finding work that can move with them as their families relocate due to PCS orders. USAA has been at the forefront of offering remote work opportunities, ensuring that military spouses can maintain their careers no matter where the military sends them. Remote positions at USAA include customer service, claims processing, and even roles in finance and human resources. These roles are ideal for spouses who need the flexibility to work from home while managing household and family duties.

Military Spouse Fellowship Program

USAA also partners with the Hiring Our Heroes Military Spouse Fellowship Program, which helps military spouses gain hands-on experience and employment through 12-week fellowships with participating employers. This program is designed to provide military spouses with valuable work experience, networking opportunities, and a path to full-time employment, making it easier for them to transition into the workforce after periods of unemployment or relocation.

USAA’s professional development and support

USAA is committed to the professional growth of military spouses, offering a range of resources to help them advance their careers. Military spouses employed at USAA have access to:

Tuition Assistance: USAA offers tuition assistance to help military spouses pursue higher education or professional certifications. This is particularly valuable for spouses looking to upskill or transition into a new career.

Internal Networking and Mentorship Programs: USAA provides networking opportunities within the company, connecting military spouses with mentors and other employees who can offer guidance and support.

Career Advancement: Military spouses who start in entry-level positions at USAA have the opportunity to advance within the company, with many pathways available for professional growth and leadership roles.

Benefits for military spouse employees

USAA offers a comprehensive benefits package that supports military spouses and their families.

Health Insurance: Military spouses working at USAA have access to comprehensive health, dental, and vision insurance, which is particularly beneficial during times of transition or PCS moves.

Paid Time Off: USAA offers generous paid time off, allowing military spouses to take care of their families or manage personal needs without sacrificing income.

Retirement Plans: USAA provides military spouses with access to retirement plans, helping them build long-term financial security for themselves and their families.

Work-Life Balance: USAA emphasizes work-life balance, understanding the unique challenges military spouses face in juggling their careers and family responsibilities.

How to Get Hired at USAA

Military spouses interested in working at USAA can begin their job search by visiting USAA’s military hiring page, where they can find job listings tailored to their skills and needs. The company also offers resume workshops, career coaching, and other resources specifically for military spouses, helping them stand out during the application process.

When applying for a job at USAA, military spouses should emphasize the unique skills they’ve developed through military life, such as adaptability, resilience, and problem-solving. These qualities align with USAA’s values and mission, making military spouses ideal candidates for a variety of roles.

USAA has long been a trusted partner for military families, not only providing financial services but also offering meaningful career opportunities for military spouses. By offering remote work options, professional development, and comprehensive benefits, USAA helps military spouses build successful, fulfilling careers while navigating the challenges of military life. If you’re a military spouse seeking a flexible, rewarding career, USAA could be the perfect place for you to grow and succeed.