This two-line order to Eisenhower defines modern leadership

Future U.S. General of the Army and President Dwight D. Eisenhower was just a recently promoted and temporary brigadier general when the U.S. was dragged into World War II on December 7, 1941. One week later, he would have a meeting with Chief of St…
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Future U.S. General of the Army and President Dwight D. Eisenhower was just a recently promoted and temporary brigadier general when the U.S. was dragged into World War II on December 7, 1941. One week later, he would have a meeting with Chief of Staff of the Army Gen. George C. Marshall that would change the trajectory of his career and life.


Army Gen. Dwight D. Eisenhower speaks to paratroopers before D-Day invasions.

(U.S. Army)

It’s easy to forget that Eisenhower was a relatively junior officer with no battlefield experience at the start of World War II. Like future-Lt. Gen. George S. Patton Jr., Eisenhower saw the potential of tanks in World War I and helped create American armored doctrine and units. But where Patton was sent forward to lead the tanks into combat in France, Eisenhower was kept in America to oversee production and logistics.

This grated at Eisenhower, but he did his duty and rose to temporary lieutenant colonel during the war. When the armistice went into effect, and the Army contracted in size, he reverted to his permanent rank of captain, before quickly receiving a promotion to major.

For the next few decades, he would serve in staff and command positions, earning accolades of nearly all the officers he served with. He dabbled in aviation, though he never earned his military wings, and kept abreast of other military developments in order to prepare for future conflict.

Army Chief of Staff Gen. George C. Marshall picked Eisenhower for a leading position on his staff and then in North Africa from a pool of over 400 qualified candidates, many of them with more experience than Eisenhower.

(Dutch National Archives)

In 1940, it was clear that the fighting in Europe would likely boil over, and Japan was already years into its own warpath in the Pacific. So, the Army held massive war games to test its readiness for war, and Eisenhower once again rose to the top, earning him a temporary promotion to brigadier general in September 1941.

So, in December 1941, Eisenhower was still untested in battle, had never commanded above the battalion level, and was younger, less experienced, and lower ranking than many of the officers that an Army chief of staff would reach out to for help. But Marshall, who had only met Eisenhower twice, knew that the man had a reputation for natural leadership.

So Marshall ordered Eisenhower to meet him, and the Army chief gave the younger officer a daunting task: Plan the war in the Pacific. When he closed the conversation, Marshall told Eisenhower two lines that would stick with him for decades:

Eisenhower, the department is filled with able men who analyze their problems well but feel always compelled to bring them to me for final solution. I must have assistants who will solve their own problems and tell me later what they’ve done.

The Queen Mary in June 1945.

(U.S. Navy)

Eisenhower would later write that, after saying those words, Marshall “looked at me with an eye that seemed to me awfully cold, and so, as I left the room, I resolved then and there to do my work to the best of my ability and report to the General only situations of obvious necessity or when he personally sent for me.”

This relationship between the men would soon be tested. Eisenhower, trying to keep the unnecessary work off Marshall, made the decision to send 15,000 men to Australia on the British ship Queen Mary to reinforce allies there. He did not ask Marshall for guidance, and he ordered that the ship could proceed without escort, trusting secrecy and the ship’s speed to get the division to safe harbor.

When the ship stopped for fuel in Brazil, though, an Italian official spotted it and sent word to his superiors in Rome. Italy was an Axis power, and any valuable intelligence known in Rome would likely be passed to German U-boats quickly.

General of the Army Eisenhower and Marshall greet pass crowds at an Army air field in July 1945.

(Abbie Rowe, U.S. National Archives and Records Administration)

Eisenhower’s office received an intercepted copy of the message.

The Queen Mary just refueled here, and with about 15,000 soldiers aboard left this port today steaming southeast across the Atlantic.

Knowing that he could not recall the ship or send it an escort without creating more dangers, Eisenhower sat on the news and waited to see how it would play out. When the ship arrived safely in port, he breathed a sigh of relief and then went to his boss, prepared to confess and face the consequences. “I suspected—with obvious reason—that I might be ignominiously dismissed from the presence of the Chief of Staff, if not from the Army,” he later wrote.

Instead, Marshall heard the news and grinned, telling Eisenhower that he had received the same intercept at the same time, he just wasn’t going to burden Eisenhower with the worry until he knew how the gamble played out.

Marshall’s faith in Eisenhower proved well-placed, and the two men worked together even as Eisenhower’s meteoric rise made him Marshall’s peer instead of subordinate. (Eisenhower was promoted to General of the Army, a five-star rank, only four days after Marshall.)

In December of 1945, the war was over, and America was preparing for a turbulent peace. Eisenhower once again reported to the Army Chief of Staff’s office, this time to replace his old boss.